This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
In using the AudioVoice.in, of Audio Voice (India) Pvt. Ltd. you are deemed to have accepted the terms and conditions listed below:
The domain name AudioVoice.in (hereinafter referred to as "Website") is registered in the name of Audio Voice (India) Pvt. Ltd. a company incorporated under the Companies Act, 1956 with its registered office at D-23, Lajpat Nagar, Part 2, New Delhi - 110048
The logo / image of Audio Voice on the home page of the website & other pages and as used in the communication to the User is registered by Audio Voice (India) Pvt. Ltd. and cannot be used or communicated or distributed without the specific and written permission of Audio Voice (India) Pvt. Ltd.
Visitor agrees to be financially responsible for all of Visitor's use of the services and access of the Website (as well as for use of User's account by others, including without limitation minors living with User). Visitor warrants that all information supplied by them in using the services and accessing the Website, including without limitation User's name, email address, street address, telephone number, mobile number, credit / debit card and/ or any other payment instrument number and other payment details is correct and accurate. Failure to provide accurate information may subject the User to civil and criminal penalties. This Agreement is void where prohibited by law, and the right to access the Website is revoked in such jurisdictions.
User Account and Registration Obligations
You also agree to:
Provide true, accurate, current and complete information about yourself as prompted by AudioVoice' registration/contact form (such information being the "Registration Data"). All the information which compulsorily needs to be filled are marked in asterix (*) sign.
Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if AudioVoice.in. In has a reasonable ground to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, AudioVoice.in has the right to indefinitely suspend or terminate user membership and refuse to provide you with access to the Site.
Reviews, Comments, Communications, and other Contents
Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. AudioVoice.in reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant AudioVoice.in and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant AudioVoice and its affiliates and sub-license the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause harassment to any person or entity; and that you will indemnify AudioVoice or its affiliates for all claims resulting from content you supply.
Registration on this Website is free. There is no charge or fee for browsing and buying products on the Website. However we reserve the right to charge fee and change its policies from time to time. In particular, we may at our sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event, we reserves, without notice to user, the rights to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the fee and related policies shall automatically become effective immediately once implemented on the website. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to us.
Suspension due to Non-Compliance with Agreement
Not with standing other legal remedies that may be available to website, AudioVoice.in may in it's sole discretion limit customer activity by immediately removing customer listing either temporarily or indefinitely or suspend or terminate user membership, and/or refuse to provide user with access to the site if: The user is in breach any of the terms and conditions of this agreement and/or the terms and conditions of usage of AudioVoice.com ; The user has provided wrong, inaccurate, incomplete or incorrect information; The user attempts to defraud AudioVoice by using the functionalities on the website; your actions may cause any harm, damage or loss to the other users or AudioVoice; illegal and/or unauthorized use of the service, including unauthorized framing of or linking to the AudioVoice site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.
This Site and any individual sites or merchant-specific, city-specific, or state-specific sites now or hereinafter contained within or otherwise available through external hyperlinks with our Site (the "Microsites") are private property. All interactions on this website and/or the Microsites must comply with these Terms and Conditions. Although we welcome and encourage user interaction on our site, we do insist and require that all end users restrict any and all activity in connection with the use of this site and the Microsites to that which involves lawful purposes only. End user shall not post or transmit through this Site any material which violates or infringes in any way upon the rights of others, or any material which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law, or which, without AudioVoice' prior written approval, contains advertising or any solicitation with respect to Products or services. Any conduct by an End User that in AudioVoice' exclusive discretion restricts or inhibits any other End User from using or enjoying this Site and/or any of the Micro sites is strictly prohibited. End User shall not use this Site or any of the Microsites to advertise or perform any commercial, religious, political or non-commercial solicitation, including, but not limited to, the solicitation of users of this Site and/or the Microsites to become users of other on- or offline services directly or indirectly competitive or potentially competitive with AudioVoice. AudioVoice shall have the right, but not the obligation, to monitor the content of the Site at all times, including any chat rooms and forums that may hereinafter be included as part of the Site, to determine compliance with this Agreement and any operating rules established by AudioVoice , as well as to satisfy any applicable law, regulation or authorized government request. Without limiting the foregoing, AudioVoice shall have the right to remove any material that AudioVoice, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable.
AudioVoice and its affiliates attempt to be as accurate as possible. However AudioVoice does not assure that product descriptions or other content or prices/amounts of this site is accurate, complete, reliable, current, or error-free. Products sold on AudioVoice.in are manufactured by manufacturers who are not related to AudioVoice.in. There could be changes in products and their specifications from the manufacturer/brands. If a product offered by AudioVoice.in itself is not as described, you have the remedy of returning the product back. In such a scenario, we issue a full refund of the amount received against the product.
Except where noted otherwise,the MRP/ Audio Voice Price/MOP/List Price displayed for products on our website represents the full retail price listed on the product itself, suggested /offered by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The Selling Price/ Audio Voice price/MRP/MOP/List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set/pack/combo/arrangement, the Selling Price/List Price/ Audio Voice price, may represent "offer/deal" prices, which mean the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set/pack/combo/arrangement. The final price that will be applicable to a user for purchase and payment will be as per the price that is displayed in the shopping cart of the customer which can be inclusive or exclusive of any other charges in terms of the usage of the website.
Customer shall be entitled to use his/her valid credit / debit and/ or any other payment cards, online banking facility to make payment against any transaction being effected at AudioVoice.in. Customer shall be bound to use his/her own credit / debit and/ or any other payment cards, online banking accounts to make any payment. User undertakes and confirms that he/she would furnish correct, complete and accurate detail of credit / debit and/ or any other payment cards, online banking accounts and shall be solely responsible for any cost, expense, loss and/or damage which may suffer to user due to furnishing of wrong detail/ information relating to his/her credit / debit and/ or any other payment cards or online banking accounts.
User expressly agrees and declares that the Company shall not be liable for the loss of any nature whatsoever including without limitation indirect, consequential, special and/ or incidental to the User arising, directly or indirectly, out of decline of authorization for any transaction, resulting from the User exceeding his/ her preset permissible payment limit under the credit / debit and/ or any other payment cards and/ or online banking accounts.
The Company confirms that the detail provided by User in this regard shall be kept confidential and shall not be disclosed to any third party except to the extent required under the rules of any stock exchange and/or by applicable laws, regulations and/or processes of any government authority and/or in connection with any judicial process regarding any legal action, suit and/or proceeding arising out of and/or relating to this Agreement.
Further, the Company actively reports and prosecutes actual and suspected credit/ debit/ cash card fraud. The Company may require further authorization from User such as a telephone confirmation of User's order and/or other information. The Company's decision to require further authorization is at the Company's sole discretion. The Company reserves the right to cancel, delay, refuse to deliver, or recall from the carrier any order if fraud is suspected.
The Company captures certain information during the order process, including time, date, IP address, and other information that will be used to locate and identify individuals committing fraud. If any order is suspected to be fraudulent, all records will be submitted with or without a subpoena to all law enforcement agencies and to the credit/ debit/ cash card company for fraud investigation. The Company will cooperate with authorities to prosecute offenders to the full extent of the law. The Company shall take all reasonable precautions to protect the information provided by the User. However, it is expressly provided and accepted by the User that the Company shall not be responsible in any manner whatsoever for any third party action which results in the information provided by the User being exposed and/or misused by such third party who accessed such information without any authorisation from the Company.
User acknowledges that the Company has no control over, and no duty to take any action regarding which User gain access to the Website and/ or services; what Products, content User accesses and/ or uploads, posts, emails, transmits and/ or otherwise contribute via the Website and/ or services; what effects the Products, content may have on User and/ or any third party; how User may interpret and/or use the Products and/or what actions User may take as a result of having been exposed to the Products and/or content. User releases the Company from all liability for User having acquired or not acquired Products, content through the Website and/ or services. The Website and/ or services may contain, or direct User to sites and/ or services containing, information that some people may find offensive and/or inappropriate. The Company makes no representations concerning any content contained in or accessed through these websites and/ or services, and the Company will not be responsible or liable for the accuracy, copyright compliance, legality or decency, or durability of the products, material contained in, or accessed or purchased through these websites and/ or services. The services, Products, materials, information, content, Website and/ or any software are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose or non-infringement except as provided in the Warranty Terms of the said Products given by respective manufacturer of the said Products.
Some of the states do not allow limitations on how long and implied warranty lasts, so the above limitations may not apply to users.
Cancellation of order
AudioVoice reserves the right to cancel any order without any explanation for doing so, under situation where AudioVoice.in is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the AudioVoice.in policy or for any other reason. However, AudioVoice.in will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time.
Also if your order is cancelled after your credit/debit card has been charged, the said amount will be credited back in your Card Account/Net banking account.
Risk of loss
All items purchased on the Website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to customer is upon our delivery to the carrier.
We have made every effort to display the exact colors of the products that appear on the portal as accurately as possible. However, as the actual colors you see will depend on your monitor. We cannot guarantee that your monitor's display of any colors will be accurate as per the product.
We strive hard to get the real image of every product listed, but it should be considered indicative only.
The price of our merchandise is inclusive of the GST. Incase you require a GST invoice, please ensure to put GST# in your registration details.
After Sales Service
We sell electronics, appliances and air conditioners which are produced by various brands. Most of these products carry manufacturer warranty. The manufacturers provide warranty /after sales service by themselves. AudioVoice is not responsible for providing after sales service/warranty service for any of the products sold on AudioVoice.in.
For units installed beyond the municipal limits of the jurisdiction of the company's Authorised Service Centre, it is responsibility of the customer to contact the nearest authorized service centre and bring the unit to the authorised service centre at purchaser's cost and risk.
In case if any customer is facing problem for any kind of service from company's side, then feel free to contact our customer service department who will coordinate with company from customer's hand and resolve the issue.
Incase you receive a product which is not working properly. We will replace the product free of cost. This replacement is possible only after the manufacturer’s technician confirms that the product received is not in working condition.
Cash On Delivery Orders
*Cash-on-Delivery (C-o-D) is an alternate method of purchasing from us, other than online payment (by Credit/Debit card). At the time of delivery, you need to pay the cash before the package is handed over. When you choose C-o-D as a method of payment, it is mandatory for you to provide a landline number/mobile. Customers will receive a confirmatory call by customer care on the landline/mobile number provided. COD order will be processed only after the customer has confirmed the order on this call by Customer Care.
AudioVoice.in will make three attempts to establish contact with you on the landline/mobile number provided by you at the time of placing the order. In case of failure of confirmation of order after 3 attempts, the order will be cancelled and email notifying cancellation will be sent to the customer. Order will not be processed till successfully confirmed.
Jurisdictional Issues/Sale in India Only
Unless otherwise specified, the material on the Website is presented solely for the purpose of sale in India. We make no representation that materials in the website are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and we are not responsible for supply of goods/refund for the goods ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.
Communication with Users
AudioVoice.in reserves the right to communicate with Users regarding this site and the user's use of this site or any product or service purchased by the user on this site.
Please send any questions or comments at firstname.lastname@example.org
Audio Voice (India) Pvt. Ltd.
D – 23, Veer Savarkar Marg, Lajpat Nagar (Part 2), New Delhi - 110024